About Frank's Basement Systems

Dear Valued Customer,

I would like to take this opportunity to thank you for your interest in my company. Let me begin by explaining what Frank's Basement Systems can do for you and more importantly, what you mean as a potential customer to my company. Over the past twenty years in this business, the most important lesson I have learned is how to satisfy every customer. I insist that all my customers are treated like I myself would like to be treated and I have instilled the same morals and values in my staff.

I believe throughout the past years, I have earned a reputation of treating my customers with the utmost respect. Our customers are not just numbers in a book nor should any customer be treated as such. You are the most valuable assets to my company and have helped make Frank's what it is today. What is Frank's today? Frank's Drainage, Foundation Repair, and Waterproofing is a solid growing company with endless potential. We are filled with the excitement of being the absolute best we can be in service and customer satisfaction.

As the owner, I personally guarantee your satisfaction. We look forward to the opportunity to provide you with the same great service and care that has already satisfied thousands of our customers. Thank you again for your interest in Frank's. We look forward to hearing from you and will be happy to answer any questions that you may have!

Sincerely,

Frank J. DiMaria

Facts About Frank's Basements:

• Owner provides his personal cell phone number 24 hours a day
• 24 hour 1-on-1 phone service
• Fully insured - full liability and workman's compensation
• Customer receive 100% satisfaction guarantee every time
• Thousands of satisfied customers, thank you letters and referrals
• Provides services to the Greater Buffalo, NY area, including Niagara Falls, Lockport, North Tonawanda, Amherst, Cheektowaga, and West Seneca
• Member of the Better Business Bureau
• Written & Transferable warranties
• World Class Customer Service department
• Locally owned and operated for over 25 years
• Full staff of Licensed Master Plumbers
• Employees are background checked and screened
• Employees are trained and tested regularly on safety, knowledge, and customer service
• Frank's takes care of applying for all necessary permits