Sinking or Settling Foundation Problems in Rochester & Nearby

illustration of a settling, sinking foundation structure with a tilting chimney and cracked foundation

Some types of soil are stronger than others.

There are usually several different soil layers underneath a house. Foundation settlement can occur when one of these soil layers can't support the weight of the home.

The Problem:

Your home is showing signs of damage related to the foundation settlement.

Telltale Signs:

  • Stair-Step Cracks In Brick Or Concrete Block Foundation Walls
  • Leaning, Tilting Chimneys
  • Cracks Around Doors & Windows
  • Jamming, Sticking Doors & Windows
  • Cracks In A Concrete Slab Floor
  • Cracks In Drywall

How to Fix It:

We fix foundation settlement issues by installing steel foundation piers. These piers will extend beneath the foundation, contacting strong supporting soils that will permanently stabilize your structure.

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At Frank's Basement Systems, we solve foundation settlement issues of all kinds! Call us for a free foundation settlement repair quote today!

We serve Rochester, Niagara Falls, Buffalo, and many nearby areas in Western New York.

Identifying Foundation Settlement Issues

Signs of a settling foundation can be very subtle at first -- many homeowners can go months or even years before noticing a crack in their foundation. The long-term damage from foundation settlement, however, is ongoing and will lead to more severe foundation problems.

Signs Of Foundation Settlement

As a foundation settles, many telltale signs will become evident. What follows are some of the most common ways that foundation settlement can become visible to the homeowner.

Stair-step cracks showing in a home foundation in Eden

Stair-Step Cracking

Stair-step cracking is one of the surest signs of foundation settlement and is very common in brick in concrete block walls.

As the settlement continues, vertical cracks may widen or become uneven as wall sections tilt away from each other, indicating more severe displacement.

Keep an eye out for cracks that are wider at the top than at the bottom, as this is a sign of advancing settlement.


A chimney leaning away from the home on a Clarence foundation

Tilting Chimneys

Tilting chimneys that are separating from the home are one of the most intimidating and dramatic signs of a settling foundation.

Sometimes a chimney is built on a footing that is not connected to the house foundation, making it even more at risk of settlement.

More information about tilting, leaning chimney repair.


A window sill cracking and separating from the foundation wall in a Elma home.

Damaged Doors & Windows

An opening cut in any wall is a weak point, so signs of foundation settlement often show up around door and window openings located above settlement areas.

Doors and windows frames may be racked out of square. Cracks may extend from the corners above doors and windows. Doors may separate from the framing or exterior finish. Other signs of foundation settlement include sticking, jamming doors and windows and locks that stop working.

More information about sticking windows and doors.


a severely damaged cracked concrete slab floor in Akron

Slab Floor Cracking

Cracks in your concrete floor slab can be a sign of foundation settlement, but they may also be a sign that the slab floor alone has settled.

There are times when your slab floor may sink or lift independently of the foundation walls, damaging the floors but not necessarily the walls.

More information about slab floor crack repair.


Drywall cracking due to foundation settlement in Getzville

Drywall Cracks

Cracks in drywall throughout the house are reliable indicators of foundation settlement. Cracks will often be larger and more obvious in the home's upper levels.

Typical drywall cracks during foundation settlement are commonly located at the corners of doors and windows and along drywall seams. Drywall tape can also be a good indicator, especially if it's ripping or coming loose. Drywall cracks can also be a sign of sinking crawl space supports, sinking floors, and heaving floors.

Repairing Foundation Settlement

At Frank's Basement Systems, we recommend installing foundation piers to stabilize, repair, and restore a foundation that's been damaged by issues related to foundation settlement and poor supporting soils.

A graphic illustration of steel helical piers supporting a home foundation.

Illustration of foundation helical piers stabilizing a home.

Helical piers are attached to the foundation by mounting a bracket. Helical piers include rotating blades that are advanced (or "screwed") into the soil.

Foundation Helical Piers

Foundation helical piers are straight, steel piers that have helical blades welded to each shaft. This installation is possible from either inside or outside of your foundation.

These piers are driven into the soils underneath your foundation, then each pier is connected to the structure's foundation via a steel bracket.

During the installation, a section of the footing is exposed and cut for each bracket. Next, round-shaft helical piers are mechanically advanced into the soil. Once the helical pier has been advanced into the soil, a foundation bracket is secured to the footing.

When all helical piers have been installed, they will work in unison to transfer the weight of the structure to competent soil. If possible, the structure is also lifted back to a level position.

What NOT To Do

Like all home improvements and repairs, some methods work better than others. On the other hand, some methods seem to hardly work at all. In fact, at Frank's Basement Systems, we find that many of our foundation repair jobs are actually just fixing the unsuccessful repairs of other contractors.

Based on our experiences throughout Western New York, here are three "fixes" that we do NOT recommend:

A severely damaged home foundation that is undergoing replacement in Attica.

A complete foundation replacement in Attica. The house is placed on temporary supports while the foundation is excavated and replaced.

Total Foundation Replacement

To completely replace your home's foundation, the soil will have to be removed from around your home and your home will be jacked up and placed on temporary supports.

Next, your foundation walls are completely removed, and a new set of walls are constructed.

This is expensive, time-consuming, and extremely disruptive for a family. Even worse, it doesn't even address the real problem -- the soils around your foundation.

Many homeowners remove and replace their foundation without addressing the problem that caused the foundation issue in the first place. When this happens, they often find that after several years, they're facing the same problem all over again.

At Frank's Basement Systems, we address the problem with warrantied solutions that will fix your problem once and for all.

Failed concrete underpinning meant to repair a foundation issue in Angola.

Concrete underpinning failed to stabilize this house. Eventually, the homeowner had to invest in a different, more permanent solution for their home.

Concrete Underpinning

To install concrete underpinning, the soils must be excavated from around the foundation. Larger concrete footings are poured beneath the existing footings. Once the concrete has cured, the soil is backfilled.

When it comes to foundation footings, "bigger" is not necessarily "better." Most of the time, the underpinning will not extend beyond the problem soils under your home. If this is true, the larger footings you just paid for will continue to move and cause damage.

Concrete shrinks as it cures, and small gaps can form between the new and old footings. Open gaps beneath a home are never a good thing!

When concrete underpinning is installed and fails to solve the problem, it is much more expensive to repair. Before installing a new foundation system, all that added concrete will need to be removed.

A cutaway image of concrete piers string along a wire, intended for foundation repairs.

Concrete piers are too big and blunt to be driven deep into foundation soils, so they usually don't extend to competent supporting soils.

These piers can crack under pressure, and they often install unevenly or crookedly under your home.

Concrete Piers

To install concrete piers under a home, the soil will first need to be excavated from around your foundation. Short, 6"-8"wide concrete cylinders are then pushed into the soil on top of one another, strung together by a wire. Shims are then placed between the top of the concrete pier and the footing, then the soil is backfilled.

Blunt, wide concrete cylinders are difficult to push deep into the ground, making it very difficult to extend them past the poor supporting soils under your home.

Concrete can crack and break when under pressure, and even in response to temperature changes, making concrete piers a flimsy repair method.

Additionally, there is nothing to guide the direction for the pier, which means they might not be installed straight. So how will they support your home?

Because of these and other reasons, very few companies will recommend this kind of approach.

We Repair Settling Foundations in NY!

At Frank's Basement Systems, we can identify and repair any issue you may be having with settling, sinking foundations. We have a wide variety of solutions for foundation repair that have been tested and proven effective throughout the United States and Canada through the Supportworks network of foundation contractors.

Each of our solutions starts with a free, written foundation repair quote, and includes a personal consultation with a foundation expert, an in-person inspection, and a free copy of our 90-page foundation repair book. To schedule an appointment with one of our specialists, call or e-mail us today!

We proudly serve Niagara Falls, Buffalo, Rochester, areas such as Henrietta, Tonawanda, Lockport, Lancaster, Orchard Park, Penfield, Hamburg, and nearby.

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