I wanted to take a minute and say thank you. I have used Franks before in the past however this project was an almost 200-year-old barn foundation reconstruction. It is not something you have done in the past but did not stop the dedicated team at Franks. Because it was outside the realm Production Manager Tom and site manager Dan came out and did an initial assessment. They took their time and were very through after multiple visits considerations and planning they had a very thorough assessment of the project They sent the crews out. The foreman Randy's crew and Jason's crew he had working with him did amazing work. They went above and beyond the original plans and maintained the project on budget. They added character and craftsmanship and were able to keep the original corner stone that was set in place almost 200 years ago. Randy and his crew were quick on their feet and overcame obstacles that would normally have caused delays (example they ran out of water but were able bail it out of the creek to keep the job going). They got the job done and finish it in under the estimated time frame. I had other company's bid for this job and while some may have been comparable with Franks price, I highly doubt I would have received the professionalism, courtesy and care Franks gave me. I always recommended Franks prior but now having first hand experience with multiple people in the company I can honestly say everyone has a great attitude and level of professionalism. From the laborers throwing bricks on Randy’s crew to Tom and Dan in production right down to Sherry in billing. I could not have asked for a better experience. It is clear everyone at Franks takes pride in their work.
customer said "Victor & his crew were professional & focused" Most Impressed with no cuss words!" Victor is an exceptional Man!"
"Said : that everything looks really nice and how happy he is with the results and the guys deserve some..." Read Full Testimonial
Aaron B. of West Seneca, NY
Said : that everything looks really nice and how happy he is with the results and the guys deserve some compliments.
Victor & crew
West Seneca, NY
"I just wanted to thank you for directing my problems to the appropriate people and being so nice." Read Full Testimonial
Helen K. of Amherst, NY
I just wanted to thank you for directing my problems to the appropriate people and being so nice. I want the "powers that be" to know how much I appreciate the professionalism of everyone that brought our drain tile success to fruition.
Nothing but teamwork from Dan Lysak, Shawn, Chris, Lou, Backus and you!
Thank you again-a more than satisfied customer. Feel free to use my name for recommendations.
Helen and Mike K.
"We have had our basement structurally aligned, as you know. There have been some cracks this past year;..." Read Full Testimonial
Dave & Sheryl C. of Nor, NY
We have had our basement structurally aligned, as you know. There have been some cracks this past year; Andrew was sent to repair those. He has done a terrific job.
He is a polite and hardworking young man. He was punctual and thorough. His patching work has held well and looks very neat.
I am just letting you know that we are very pleased with the work that he has done.