We wanted to write Frank's a note regarding the job the company did at my house at in Amherst. When we decided to get yard drainage we had 4 companies look at the job. Franks was not the lowest estimate, but your salesman Ray Smith was by far the most knowledgeable and honest. He calmly explained what would be done and why Frank's was the best company to do it. He was right. On Monday June 12, Larry and his crew, Zac, Tim and Frank started working. They were respectful, pleasant and very very competent. The only answers we got when we asked questions were, "Don't worry, we will take care of it" and "No problem". The answers were said with a smile, and were the perfect answers to hear. The crew really conducted themselves in a professional manner. If it wasn't for the ditch lines you would never know such a large amount of work was accomplished. Our yard was as clean as before they started the work. I noticed an exit form that they supplied regarding things to be sure were done before leaving. It is obvious that Ray along with Larry and his crew are a reflection of management and ownership. Little things like that show a desire to leave a very positive impression of the company. I can assure you they did. We would call you again, and I will be very comfortable recommending Franks to family and friends. No one likes spending money, but Frank's proved you get what you pay for. It is also makes it easier when you can say the price was worth every penny. Please give our thanks to Ray, Larry, Zac,Tim and Frank for a job very well done. These guys represented the company in a way that should make Mr Di Maria proud. Sincerely, Tom and Gail G.
Tom and Gail G. of Williamsville, NY
Tuesday, June 20th