Basement Waterproofing Customer Testimonial from Elaine C. in Grand Island, NY

Your drainage expert came on a day when the lawn was extremely wet. He listened to our concerns and after, he designed a plan. He met with both my husband and self to go over our plan for drainage and cost.

The crew was very professional, everything was explained and they took the time to answer questions. We used Mr. Plumber for our home heating and cooling and learned about Frank's Basement Systems. 

I want to feel safe in my own home. Your warranty and professionalism assured me we were in good hands. I was dealt with honestly and told all cost up front. I did not feel at any time, bullied into a decision. I feel confident in your work, products and expertise. 

My home is very important. I want to maintain it the best I can. I feel working with Frank's Basements or Mr. Plumber, I am treated with concern and respect.

P.S. The young man in charge of the installation of my drainage system as extremely kind and professional. He treated our property with care and was careful to remain on our property at all times. He and his crew I applaud!