Testimonials for Frank's Basement Systems

You did an awesome job. Very friendly, professional and clean. Thanks!
Marion H. of Amherst, NY
Your crew was excellent with a good work ethic. Your pre examined my problem thoroughly and made the right recommendation for repair. I'm very pleased with the work and the fair price.  Mr. Mellody was an excellent rep for your company. Good man!
Ron G. of Collins, NY
The work was done in a VERY professional manner AND completed in one day instead of the allotted two days.  I am very happy to report that all things are working well, my basement is dry and my lawn looks almost like it did prior to pipe setting.  
Deb K. of Eden, NY
You had a great rating with the BBB so I hired you for some basement drainage work. you had to dig out the area and put in top soil and planted grass. Nice job - thanks,
Phil and Martha M. of Eden, NY
Basement waterproofing and mold removal. I am very satisfied with all the work done and the way your work crew did their job. I appreciate your integrity and honesty.
elizabeth H. of Eden, NY
Your salesman did a great job!! None better. He was very detailed. Good Listener. Excellent!!!
David C. of Eden, NY
You installed IBeams for structural support on my basement walls. I hired you because the work you did for us was specialized and we couldn't find any other company to take care of us. Everything was done in one day - that was great! Your staff was very helpful and courteous.
Carol L. of Strykersville, NY
Dear Mangement of Frank's Basements, After a recent experience with your company, I feel compelled to write about my perceptions of your business. I was truly not looking forward to the experience of having our crawl space "enveloped." What a disruption to my life and routine were my exact thoughts! How wrong can one person be? Your work crew arrived at my home exactly as promised. The forman Leo introduced himself and briefly outlined the planned activity for the day and the week...stating it would most likely take about 9 days to complete. From the first to the last day, every man who worked at the house was incredibly quiet, polite, and thoughtful. On day one when they crawled into our crawlspace, a most unpleasant place, I thought "here comes the grumbling." Never a word was heard...never! No loud voices, nio swearing, no vulgarity...nothing but polite conversation in a quiet voice. At each day's end, the clean up was so thorough you would not have even known workmen were there. I actually began to look forward to having them come in, that's how pleasant they were. They treated me and my husband, as well as our home with the utmost respect and regard. Thank you for this pleasant experience. It is not often a company maintains a workforce such as this. Leo and his crew were exceptional, what a joy to have thme do the work.  
Larry & Paula C. of West Falls, NY
I hired you because you were referred to me and was happy with the work you did from cleanup to job explanation. I would hire you again.
Cheryl T. of Angola, NY
I contracted Frank's Basement Systems to repair teh rear wall of my house. The work is still ongoing but I felt the need to inform you that I couldn't be more happier in the fact that I chose Frank's to do the job. Everything is first rate. From the beginning inspection performed by Rick P., to the carbon fiber bands installation by Craig and the now ongoing painting by Mike. I couldn't be more pleased. Rick could have soaked me by seeling me work I didn't need. My basement rear wall was cracking and the floor had many new cracks. I thought I had a drainage problem causing pressure to crack my basement floor and I thought I would need part of the floor ripped up to replace new drain pipes. Rick assured me this was not the case and I had no water problem. My only problem was a rear wall starting to bow. This was confirmed by a structural engineer. Thank you Rick for being an honest man and not causing me to spend all of my retirement money on this basement. Craig came to prep the wall and to install carbon fiber bands per the drawings made up by the engineer. From the moment he arrived until he was finished on the second day, he was focused on his job. He would work steadily until lunch and after lunch he was right back on the job. At the end of the day, he would clean up and you would never know anyone was working down there. Excellent worker. Mike showed up on the third day to put some sealing paint on the wall. Another great worker. He prepped the entire wall for painting and worked steadily until lunch and then right back to the task at hand. He knew the town inspector hadn't been in yet, so he left the carbon fiber bands unpainted so the inspector could see them. Don't know if this was necessary, but there is no sense in giving the inspector something to question. Mike will paint the bands after inspection. Provided the inspector even shows up. To sum it all up, Frank's Basement Systems is a first rate organization. The office staff was always cheerful and helpful when I called. The crew in the field, Rick, Craig adn Mike are all top notch. If I had a company, these are the type of people I would hire. They have an excellent work ethic, which is something that is sorely lacking in many organizations. Contratulations to Frank for running such a top notch organization.
Tom W. of Angola, NY
You provided Carbon fiber reinforcing, Brite Wall and Dehumidifying system for me. I found your office friendly and professional and your crew was excellent. You provided practical, realistic solutions to our problem!
Mary C. of Hamburg, NY
Your office was very friendly and professional. Frank was very thorough and Pete answered all of my questions and did an excellent job. I have confidence Frank's would do the work correctly. Frank's has knowledge, with expertise and experience. Frank N. was pleasant and not pushy. Keep up the good work and thank you!
Alan G. of Hamburg, NY
This is not the first time I hired you. This time was to repair a crack in my foundation. Love the lady in your office and the young fella who did the bulk of the work. It was a very good job.
Douglas of Hamburg, NY
I had my annual check of sump pump and had our drain pipes cleaned, etc. It was explained to me to do this when you added our basement a few years ago. Your professionalism, and workmanship quality, are why I look forward to working with you again.
Geoffrey G. of Hamburg, NY
A guy I work with hired you and he said you guys were great. I had you come out and fix a crack in my wall with an epoxy injection.  Thank you for everything. I will refer your company to everybody that is looking for work!
Brett C. of Hamburg, NY
Total testimonials : 411

our service area

We serve the following areas

Our Locations:

Frank's Basement Systems
90 Pearce Avenue
Tonawanda, NY 14150
1-716-402-4832