Testimonials for Frank's Basement Systems

I just wanted to write you quick to let you know how happy I am with my egress window. The installers Rolando and Eric were extremely professional and personable. They were knowledgeable and kept me informed with what they were doing. Never once did they make me feel like an inconvenience when I asked them questions. I was extremely pleased when they treated my home like it was theirs. Most importantly, they took their time to make sure the job was done right :). My family will definitely be using Franks in the future for any of our waterproofing needs. Thank you Eric and Rolando!

The crew was awesome! Very pleased with crew & work done at my property!

Just want to say we are very happy with Frank,s Basement Systems. Right from day 1 when we called, from Frank Nati, to the men that did the work in our basement. Mick, Rolando, Josh, Chuck, Ian, and Dave. Thank You everybody very Much. Very Professional.

I was so happy with Peter & the work. He was courteous, Peter follow up, his work was so professionally done! Peter did what he had to do, his timing on everything was perfect! I was impressed with Peter's work & no mess!!

I heard of you through a neighbor. I hired you because you had all the expertise we needed. We will call for additional repairs.

Your drainage expert came on a day when the lawn was extremely wet. He listened to our concerns and after, he designed a plan. He met with both my husband and self to go over our plan for drainage and cost. The crew was very professional, everything was explained and they took the time to answer questions. We used Mr. Plumber for our home heating and cooling and learned about Frank's Basement Systems.  I want to feel safe in my own home. Your warranty and professionalism assured me we were in good hands. I was dealt with honestly and told all cost up front. I did not feel at any time, bullied into a decision. I feel confident in your work, products and expertise.  My home is very important. I want to maintain it the best I can. I feel working with Frank's Basements or Mr. Plumber, I am treated with concern and respect. P.S. The young man in charge of the installation of my drainage system as extremely kind and professional. He treated our property with care and was careful to remain on our property at all times. He and his crew I applaud!

You repaired cracks in my foundation. I hired you because of your length of time in business. You may use me as a reference.

Wow - you guys did a lot of work for us. You fixed my cracked basement wall, fixed my drainage issues, stabilized the wall and installed a waterproofing system. I did extensive market research and your knowledge of the job and your ability to communicate is why I hired you.  I was, and still am, very pleased with the work you did for me. You are some of the best contractors I have had do work for me. GREAT JOB!

Here is what you did for us: sealed 8 cracks, 4 beams, removed half my basment floor! Your installation crew explained everything and answered all our questions and concerns. We had painting done in the basement before this and your crew was extremely careful to keep it nice. I felt like we were not being oversold and being told we needed something when we didn't. I got three estimates before making a decision. Every one of your employees that came in the house to do work were great and some went out of their way to help us even clean up the dust - I was very satisfied with your work.

Your installation crew was professional and then some when they rebuilt my basement wall. The clean-up was excellent. Your guys were very knowledgable and professional. Thanks

You replaced my sump pump with your double safe system. Everyone was very professional - I knew that from the previous job I hired you for - that's why I hired you again.

I had previous work done by your company and had you repair leak in the cellar wall this time. I like your prompt response and your professionalism. Thanks.

I had an egress window installed. Your sales man, Kurt Treiber did a fine job! Thanks for a complete good experience!

I had you encapsulate 2 crawl spaces. Jeremy and his crew explained everything and did a great job. Overall, I hired you because of Rick's know-how and your excellent literature which explained a lot.

The crew did a hell of a job, very happy with the work done.