Testimonials for Frank's Basement Systems

Today I had a service call for a crack in my basement wall. The technician was Craig P. and he did a great job for us. He was friendly, neat and professional. He explained the process and answered all our questions. I will call Frank's again in the future based on this experience.
Kevin I. of Orchard Park, NY
Tuesday, January 24th
The crew was amazing, courteous, clean, informative, and energetic !
Neil S. of Kenmore, NY
Wednesday, December 27th
Thank you for your help scheduling a service visit for our basement and the odor problem coming from drains.  Brian came to our home today and was incredibly knowledgeable and patient.  He took the time to walk me through the source of the smell and how the entire system works.  He helped to resolve the problem and we are left incredibly happy with our Frank's experience.  Thank you for this incredible service.
Kate F. of Orchard Park, NY
Wednesday, January 24th
I heard you guys on the radio and had some drainage line for my gutters installed. Great job. "Would you hire us again?" Sure would.
Vincent S. of East Aurora, NY
Wednesday, October 9th
I was very impressed and could not have been happier with the service provided by all the guys who came out to my house to install a new drain pipe and sump pump.   thank you.
Katie M. of East Aurora, NY
Tuesday, November 26th
Customer called to let us know how happy she was with Craig & his work. She said he was punctual & did a great job!
Kathleen M. of East Aurora, NY
Monday, April 17th
Just a quick note to let you know how pleased I was with the crew that you sent to reroute my sump pump. They were friendly, clean, efficient, very knowledgeable, and did a great job. The yard was left looking better than when they started to dig. They explained everything they were doing and were patient answering my questions. A big thank you for a job well done!
Donald & Denise F. of East Aurora, NY
Friday, June 30th
 I am writing this letter to tell you want a great experience I had when Mike Ciocca came to my house to estimate remediation of my crawl spaces.  He was professional, nice, knowledgeable and straight forward.  He gave us the estimate and we signed with him immediately. However the story gets better, a week later we received an offer on our house.  The inspection of course was not good because of the crawl spaces.  The buyer wanted to talk with Mike.  It was a Saturday I said I would try to call him, and told the buyer I would have Mike call him.  Mike called be back, then called the buyer.  A day later the buyer bought our house.  Mike thank you again!!! Mike did this on his day off.  The work has not been done yet but i am looking forward to meeting more of your excellent people. I would recommend Frank's Basements to anyone.
Chris S. of East Aurora, NY
Tuesday, August 29th
Craig was very professional and we are very happy with the work that was done!
Laura H. of East Aurora, NY
Thursday, November 16th
Doug called to let us know that Craig did a great job! Very happy with our work.
Teresa & Doug B. of Lake View, NY
Monday, November 7th
Just wanted to send a quick note regarding the work and performance provided today by Peter. He was on time, performed the work admirably and left the place cleaner than he found it. I would recommend him to anyone. Thank you and congrats on a fine employee.
David P. of Lake View, NY
Monday, March 27th
I learned of you online and read your testimonials. I hired you because of the salesman and the fact he had a consultant come to the house to explain issues - both were concerned and seemed genuinely interested. Everyone I came in contact with in the different branches of your business were cordial and respected my wishes concerning my invalid mother, dog and cats. It was nice that they actually listened and followed through.  I congratulate your company on your employees and the contractors you have associated with your company. Keep up the good work.
Rebecca M. of Elma, NY
I heard about you from a former employee of yours for my interior basement drain tile work. I would recommend your company all day long!
Chris and Aimee B. of Elma, NY
Friday, September 27th
customer Mike left detailed message- " Very happy with crew & work done, everything went smoothly & they all did a great job!" Including Frank Dimaria himself & Rick P.
Mike N. of Elma, NY
Wednesday, October 18th
Craig did a great job! He was on time and explained everything step by step.
Debbie P. of Elma, NY
Wednesday, November 29th
Total testimonials : 594

our service area

We serve the following areas

Our Locations:

Franks Basement Systems
2080 Military Rd
Tonawanda, NY 14150
1-716-402-4832


Franks Basement Systems
100 Allens Creek Rd #208
Rochester, NY 14618
1-585-632-4656
Frank's Basement Systems service area
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