Testimonials for Frank's Basement Systems

Kathy, Please relay our gratitude to Shawn K. for his patience and persistence in repairing our basement problems. Also, thank you for your help in scheduling our appointements. You are very efficient adn kind. We truly apppreciated the professionalism that both you and Shawn consistently showed in dealing with our concerns and many, many questions. We have been loyal customers for years, and while we hope that some new problem doesn't arise, we will confidently call Frank's again, knowing that your company holds our best property interests at heart. So, thank you, Shawn and Frank again!

customer called to let us know "The crew did excellent work, they were smiley & Victor was extra thorough" This customer went on & on & on about Victor :)

"Victor & his crew did an excellent job, they were conscientious, clean,& thorough" Customer was happy they walked her through every phase of the work. Very Pleased!

I wanted to express my sincere appreciation for sending a top notch team to my home to install my new egress window I love it Rolando Pena and Eric Knott were professional, courteous, friendly, respectful and very neat I felt comfortable with them the moment I met them and felt very comfortable leaving them alone in my house  I had confidence in their knowledge ability and honesty again I want to express how very happy I am with Frank's service, product and most of all employees Annie C. Grand Island NY  I will definitely recommend Frank's to everyone I know! Merry Christmas and Happy New Year

Thank you both Kathy & Bryan for helping me yesterday! Thank you Kathy for getting Bryan out here so quickly Thank you Bryan for the suggestions. I actually did one of the suggestions. It was about a $20 fix instead of $1,000!

Doug called to let us know that Craig did a great job! Very happy with our work.

Just wanted to send a quick note regarding the work and performance provided today by Peter. He was on time, performed the work admirably and left the place cleaner than he found it. I would recommend him to anyone. Thank you and congrats on a fine employee.

Customer Maureen called- "Extremely happy with entire crew & work done at her property!"

The work was done in a VERY professional manner AND completed in one day instead of the allotted two days.  I am very happy to report that all things are working well, my basement is dry and my lawn looks almost like it did prior to pipe setting.  

You had a great rating with the BBB so I hired you for some basement drainage work. you had to dig out the area and put in top soil and planted grass. Nice job - thanks,

Basement waterproofing and mold removal. I am very satisfied with all the work done and the way your work crew did their job. I appreciate your integrity and honesty.

Your salesman did a great job!! None better. He was very detailed. Good Listener. Excellent!!!

Your crew was excellent with a good work ethic. Your pre examined my problem thoroughly and made the right recommendation for repair. I'm very pleased with the work and the fair price.  Mr. Mellody was an excellent rep for your company. Good man!

My basement is fixed.  The team at Frank's helped solve my basement problems.  I don't have the worry every time it rains that my things will be ruined.

Reliable, excellent work! Very patient with my questions.