Testimonials for Frank's Basement Systems

Mike C. listened to our concerns and came up with a reasonable, affordable plan. Your mason worked over two days and explained every step. The plumber installed the Sani-Dry unit and explained its use.  The basement where the work was performed was cleaner than ever. Attitude was great. You really listened to us. Very professional and knowledgeable and excellent work. The women who answered the phone when I call were a major reason why I was willing to schedule an estimate. They were very personable and knowledgeable and excellent at their jobs - UNCOMMONLY SO!

You came very well recommended for the crack in my foundation wall. Nice job. I would hire you again.

Although I received price estimates substantially lower I liked your professionalism and that your workmen are background checked, plus the lifetime guarantee was my final decision factor. I hired you to do drainage work, mold treatment in my basement, and a new sump pump system. I would hire your company again without a doubt. 

Replaced drain tile, enlarged Sump Pump hole. I've had you guys out several times. Your installation crew was totally professional, capable, polite and efficient. Thanks to work crew, sales rep (Mike), quick response, class act!

I talked to three companies and you were the only one that would do epoxy repair for my foundation crack.  Very good job - will hire you again.

You fixed two cracks in my basement all. Nice job. when my mother's house sells I would like to have an egress window installed in the basement. I like your warranty.

I heard about you on the radio and newspaper. I loved the no pressure, professionalism of your sales agent. I hired you to install a new drainage system and sump pump and am very pleased. I'll definitely hire you again if needed.

The work done by your staff was professional, as were the workers. Since the work was done we have located two other leaks in the front wall of the house. My son will contact you in the spring to make an appointment to have these repaired.   Thanks

I just wanted to write you quick to let you know how happy I am with my egress window. The installers Rolando and Eric were extremely professional and personable. They were knowledgeable and kept me informed with what they were doing. Never once did they make me feel like an inconvenience when I asked them questions. I was extremely pleased when they treated my home like it was theirs. Most importantly, they took their time to make sure the job was done right :). My family will definitely be using Franks in the future for any of our waterproofing needs. Thank you Eric and Rolando!

The crew was awesome! Very pleased with crew & work done at my property!

Just want to say we are very happy with Frank,s Basement Systems. Right from day 1 when we called, from Frank Nati, to the men that did the work in our basement. Mick, Rolando, Josh, Chuck, Ian, and Dave. Thank You everybody very Much. Very Professional.

I was so happy with Peter & the work. He was courteous, Peter follow up, his work was so professionally done! Peter did what he had to do, his timing on everything was perfect! I was impressed with Peter's work & no mess!!

Very happy with Bill. He did a great job!

customer called said " The team we sent were professional & did good work!"

I met your rep Frank at the Buffalo Home Show where he explained all you could do. There he asked me what I wanted. From there we set up a plan to address my issues and keep within my cost budget. Without any pressure for additional work. You waterproofed my crawl space with your smart drain system and sump pump. Your office was very professional and you crew explained everything before, during and after the process.  I would like to give credit to the work crew, Leo, Arron, Don (I forgot the last name). With crews like this from start to finish, you'll have nothing but future success!