Job review from in Depew, NY 14043 on 02/01/21

Overall Rating:

4.8  out of 5
Our Overall Service

may have to call back about warranty on repair. 4 months after job completed the one side of the concrete patch in the floor looks like the concrete never set properly/not completely dried. Some water/moisture has been seen on top of the concrete in that area

Call Representative
Sales Process

only minor miss information about "if drain tile is broken during process a new piece of drain tile pipe will be installed" instillation crew informed me that was not the case and they only patch the drain tile that was broken open during process, other than that great

Our Installation Crew

Installation crew was professional and went out of their way to call the office in order to see what they could do about finding a clogged drain tile during crack repair. Crew set it up to purposely leave the job unfinished (leaving floor opening exposed) to come back another day to finish sealing up the floor which then allowed me time to clean out the clogged drain tile myself using the access in the floor that was left

The Cleanup Process

What made you choose our company:

flexispan repair process

Frank's Basement Systems service area
Service Area
Free Quote