We're Hiring!

Frank's Basement Systems has been in business for over thirty-five years. In that time, the company has done nothing but grow. As part of our most recent expansion, we have several openings available!

Appointment Center Representative

  • Taking inbound calls from prospective customers to schedule new appointments or reschedule appointments
  • Outbound calls for internet leads that come through via web portal and email
  • Performing at or above goal Key Performance Indicators (KPIs) of the department for conversion of leads to appointments
  • Follow company provided scripts for answering lead's questions and obtaining all necessary information to schedule a sales appointment
  • Routine filing and general office functions

Sales Representative

  • Extensive sales training, support, and weekly sales meetings
  • High commissions, paid weekly
  • Company-provided, high quality leads
  • Appointments set by professional, in-house call center
  • Representing award-winning, patented products and services
  • Full-time, 100% commission compensation
  • Stipend for initial sales training period
  • Flexible schedule

Logistics Assistant

  • Help coordinate daily operations of the production team.  Provide administrative support to the logistics team, working with multiple departments to ensure highest quality of service for our customers.
  • Act as a point of contact for customers.  Addressing customer needs, questions and/or concerns and getting a prompt resolution.
  • Assisting in scheduling production jobs.
  • Preparing all necessary documents and applying for any required town or city permits.
  • Ensuring that the quality of all services provided meet the require standards.


  • Load trucks in preparation for the job site.
  • Performs installation duties according to company-approved methods, standards and timetables.
  • Uses safe methods when handling tools and equipment.
  • Supports the management and mission of Frank's Basement Systems.
  • This is a full-time, hourly plus bonus, position. The work schedule includes Monday through Friday with occasional weekend overtime available.


  • Ability to read and interpret blueprints
  • Experience with framing and rim joist installation
  • Installation and repair of Carrier and Jack Beams
  • Sill plate reconstruction
  • Ensure each job is completed to all customer specifications
  • Compliance with all local and state building codes and health/safety regulations
  • Ability to conduct repair work

Service Technician

  • Drives to customer's homes to meet with them for pre-scheduled appointments to perform an annual maintenance on an existing system or follow-up on warranty issues. 
  • Builds rapport with the customer. Examines work done by our company and determines if there is a potential problem to be remedied.
  • Recommends additional products and services to enhance or improve the original installation or remedy a new issue that has arisen in the customer’s home.
  • Timely completion all paperwork/data entry and follow-up communication required for the appointment.
  • When installing a product for a customer, follows all job specifications, quality standards, and safety guidelines.  
  • Follows through with customers until all issues are resolved.
  • Provides customers with a remarkable experience.   
  • Meets or exceeds his/her projected monthly Average Dollar Per Stop.  

If you would like to apply or learn more about the company, visit https://www.franksbasements.com/about-us/job-opportunities.html


our service area

We serve the following areas

Our Locations:

Franks Basement Systems
2080 Military Rd
Tonawanda, NY 14150

Franks Basement Systems
100 Allens Creek Rd #208
Rochester, NY 14618
Frank's Basement Systems service area
Service Area
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