Job review from in LANCASTER, NY 14086 on 04/18/24

Overall Rating:

5  out of 5
Our Overall Service

From providing the estimate to completion of work, it was flawless

Call Representative

Kept in touch the entire time, followed up after completion of work

Sales Process

Provided good information, explanation of work and an estimate on the spot

Our Installation Crew

Ryan, Adam and Chris had a system that completed the 40 feet of drain in one day, explained everything on completion with the required maintenance. Can not say enough about their work and how they present themselves. Difficult to find employees that represent the company so well

The Cleanup Process

The basement floor, steps to the basement and side door vestibule were cleaned to my satisfaction.

What made you choose our company:

The professionalism provided in everything from the recommendations to solve my issues, to staying in contact, to satisfactory completion of the specified work. Money was not the issue. As a contractor myself for 45 years I can recognize and appreciate what the company provides. As always, a cheaper price up front leaves you in misery later. You get what you pay for.

our service area

We serve the following areas

Our Locations:

Franks Basement Systems
2080 Military Rd
Tonawanda, NY 14150

Franks Basement Systems
100 Allens Creek Rd #208
Rochester, NY 14618
Frank's Basement Systems service area
Service Area
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