Testimonials for Frank's Basement Systems

Cristal called to let us know " Robert & the crew were- professional, clean, neat, simply Top Notch! Thank you ! "

Mike C was great! Anthony and crew were professional and efficient!

Extremely happy with Chris! He does great work!

Just wanted to let you know we did not get a drop of water in the basement during Saturday's downpour. Sump was going off about every 5 minutes during the worst of it but everything worked as promised. Needless to say, I am extremely happy about that, and the fact that we had the work done when we did. To say it was money well spent is an understatement.   Thanks again to you and the crews who did the installation.

I have always trusted Frank. He replaced a basement wall years ago; since then, I call him for any plumbing needs. Frank is a nice honest guy, as is his son. I’ve had all positive experiences with his employees: knowledgeable, friendly, professional!

I had you come out and waterproof my basement walls. It was not what we expected, but we are VERY satisfied with the results!

The serviceman, Craig, completed work in my basement on May 17, 2017. I just wanted to take a minute and let you know how much I appreciated his professionalism and courtesy. The experience started early that morning when Craig called to let me know he was on his way. During the day, he explained what he was doing, why he was doing the work that way, and an expected completion time. He asked me if I had any questions, and, of course, I did; and he fully answered my questions. He cleaned up everything when he was finished. If even half of your workforce is near as good as he is, your company will continue to be successful and be around for many more years to come. Thank you for a job well done. Susan K.

A customer in regards to Peter said, "He did a very good job, he was tidy, friendly & courteous" 

Just had my basement done by David's crew. Very satisfied with everything they did.  Left the job very clean.  Would recommend them to anyone.

Customer left message & even wanted to speak with Frank D. (owner) to let him know personally how much he liked Bryan!

customer said Sherry F. was "extremely nice and has the most lovely voice and that we should pay her more!"

Mike explained everything in detail - very professional. The crew was friendly and worked very hard the first day and the 2nd day. I saw you guys on the internet. I've already hired you again for a new job. You're the best!

You installed my concrete driveway. I've used you before and will hire you again. I will also use your heating/cooling company. Can you send me information on this?   thanks

Victor & his crew did a great job!

Our basement water problem has gotten worse over the last couple of years and we finally decided to address it.  We contacted Frank's a couple of months ago and arranged for a site inspection and estimate. Our first contact was with Ray Smith.  Ray visited our home and thoroughly examined our basement and then described, in great detail, a remediation plan and gave us an estimate.  We felt very comfortable dealing with Ray, he has a great personality.  We also felt that he was very honest and we immediately trusted him. The crew, led by Anthony, arrived on Monday morning August 14, and immediately went to work.  I was home for the entire week while the work was being done.  Not only did I observe a very hard working crew all week, but Anthony kept me informed as well.  He let me know what would be happening each day, pointed out any issues that arose, and in general kept me informed. There was a problem with a broken tile on the entryway floor, which Anthony brought to my attention.  He apologized profusely, and also began the process to address this problem right away.  I appreciated his honesty in bringing this to my attention. The crew worked very hard each day and cleaned up at the end of the day, which we also appreciated. The work was completed on Friday evening, August 18, at about 6:00PM, Anthony then took the time to again walk me through everything that had been done. Jeremy arrived, as scheduled, on Monday morning, and reconnected the washer, dryer, and stationary tubs.  Jeremy, just like everyone else we dealt with at Frank's, was very friendly and professional. Although the the tile repair is pending we are very confident that it will be done to our satisfaction. In short, our experience with Frank's has been very positive from start to finish.  I think this is due, largely, to the professionalism and hard work of the employees.  We would not hesitate to recommend Frank's to anyone who needs this type of work done.