Testimonials for Frank's Basement Systems

The crew and salesman were all very nice and knowledgeable. They answered all our questions and were polite and courteous. Everything was cleaned up after the work was completed. The job was completed close to the expected time and so far, all looks good.

Frank answered my call and came over. He explained the situation and told us exactly what was needed. I heard of you through another company. The cleanup was very satisfactory. Thank you for a job well done.

I can't say enough about the excellent service I received from the workers of Frank's. They were prompt, courteous, respectful and seemed extremely knowledgeable about the job at hand. The property was left in pristine condition and no one was as hardworking as this crew. When they left, they felt like family. Seriously! Highly recommended!

On August 29 I had a crack in my cellar wall repaired. Besides having it done well I also had a very kind, well mannered, respectful and very competent young man working. He explained every aspect of the repair, answered any questions and showed me the finished work before he cleaned up. I couldn't of cleaned up better. This young man and your employee's name is David Starr. His last name fits him well. These are the kind of employees that make a business what it is. In the future I plan to use mr plumber too. Have some leaky faucets that need to be fixed. And some major work that did not work nor protect me from the last sewerage back up. That's another story.

I am a neat freak, and did not have to pick up anything after the crew did exterior drainage here.

I wish to thank you and your crews for the outstanding experience we had with your company in resolving the recent issues with our house. From Mike who came to assess the nature of the situation and assure us this was a do-able project and gave us instantaneous confidence in your companny, to the structural engineer you recommended, to Craig who did some initial work on a wall fault; to Scott and his crew and to everyone you sent to our house we were impressed with the professionalism, courtesy and concern that we were shown. Our house and property was treated with care and respect and the repairs have allowed us to breathe easier at night knowing that we have a guarantee that you stand behind your work. It is no wonder that we see your trucks and signs around our neighborhoods in this area of homes which have similar problems to ours. Please commend all the people I mentioned above and anyone else associated with the job.

I saws your vehicles in the neighborhood and hired you becuase of your company was very professional. I would hire you again. Nice job.

You were recommended to me by my realtor, and when your agent answered my call, he set up an appointment and knew what he was talking about. I hired you to repair two cracks in my basement walls and to do some cosmetic work on an outside wall crack. Clean up was excellent. I'll hire you again.

Dear Frank, You sent the best team ever to take care of my backyard! Thank you to Mike, Mark, John, Zac, and Eric for the amazing job that they did on this mess!  I swear by your company and your staff! They are the best and I thank you beyond words! Kerry

Your salesman did a good job of explaining what had to be fixed and everyone did a good job doing just that.

When I had my basement drainage completed by your company, I did so because of your competitive price and your sales rep, Mike Ciocca. You did a great job. Your workers were very courteous and hard working with attention to detail and clean up.

You repaired our Basement wall, drainage system, and sub pump. You did work in my community before and I had a reference for you. The sales professional explained everything and the crew did too. I'd hire you again.

Frank's is a regular fixture in our neighborhood. His reputation and guarantee on his work is the main reason we used him. I had an outstanding salesman and repairman. Thanks

On December 5th, 2016, Craig P. came to (our home) to repair a crack in the basement wall. He arrived on time and carefully explained the repair process. leaving the basement spotless. Craig also has a very pleasant personality and is very courteous. He also praises his own employer, Frank. Thanks to Craig we now have a dry basement. P.S. Craig is definitely an asset to your company.

Dear Frank, Any company can only be as good as the team of people diagnosing the problem, managing the operations, and performing the work. Over the years, everyone I have met or spoken to from the Frank's team has been knowledgeable, friendly, and provided first-class service. Thank you very much for sending the "A-TEAM" of Javier, Victor, James, Antoine, Eli, and Backus to improve our home in February of this year. What a great crew! They are a very hard workng group who did a great job on our basement drain tile. In addition, each of the men were courteous and respectful. Thank you for a high quality finished product and wonderful experience! Until we film another commercial together, I'll brag about your high quality every chance I get.