Testimonials for Frank's Basement Systems

I heard you guys on the radio and had some drainage line for my gutters installed. Great job. "Would you hire us again?" Sure would.
Vincent S. of East Aurora, NY
Wednesday, October 9th
I was very impressed and could not have been happier with the service provided by all the guys who came out to my house to install a new drain pipe and sump pump.   thank you.
Katie M. of East Aurora, NY
Tuesday, November 26th
Customer called to let us know how happy she was with Craig & his work. She said he was punctual & did a great job!
Kathleen M. of East Aurora, NY
Monday, April 17th
Just a quick note to let you know how pleased I was with the crew that you sent to reroute my sump pump. They were friendly, clean, efficient, very knowledgeable, and did a great job. The yard was left looking better than when they started to dig. They explained everything they were doing and were patient answering my questions. A big thank you for a job well done!
Donald & Denise F. of East Aurora, NY
Friday, June 30th
Craig was very professional and we are very happy with the work that was done!
Laura H. of East Aurora, NY
Thursday, November 16th
You installed a Waterguard system and a new sump pump for me. Mike Haley did an excellent job showing me what they were going to do. Your company had a true knowledge of my problem and knew how to correct it.  Foreman Tom, Ed, and Jeremy were extremely professional, neat and clean (the boys did an excellent job of keeping the basement clean). You guys are just an excellent company to do business with.
Gary B. of Rochester, NY
Your crew were very professional, cleaned up every day, and the work was excellent. I was very impressed from start to finish - had similar estimate but your professionalism of your company steered us to choose Frank's. We made the right choice.
Don S. of Alden, NY
Thursday, May 8th
The entire crew was outstanding! Hard working & nice. Five stars for Javi!
Christopher D. of Alden, NY
Tuesday, April 21st
Everyone has been professional and timely with all communication. 
Melinda W. of Alden, NY
Monday, May 22nd
I found you on the internet and thought your office personnel was very pleasant. Kurt did a good job explaining everything, plus your rates and warranty helped me make the decision to hire you to install linear french drains and window drains.  Leo and crew were awesome, courteous, and polite. 
Chuck of Batavia, NY
Wednesday, October 10th
Dear Mr. DiMaria, As a Realtor for almost 30 years I have dealt with all kinds of contractors. I have never worked with a more professional crew, ever. They were all courteous, knowledgable and quiet. Most contractors are loud, have radio's blaring and dress like slobs! Your men were the exception to all the above, and that is a credit to you and your company. I will not hesitate to recommend your company to all of my clients!
Bernadette of Batavia, NY
Wednesday, October 10th
You sealed my basement walls against moisture. You have great quality assurance, that is actually why I hired you. Your personnel were friendly and polite, so I'm glad I did.   thanks Ralph
Ralph H. of Batavia, NY
Friday, April 26th
I had a problem with my bowing wall. Your solution was Carbon Fiber bands. I thought the product and the way of solving the problem was a good, so I hired you. I thought the staff was very thorough and professional and the problem is now solved. You may use me as a reference.
Leaonard W. of West Henrietta, NY
Monday, July 15th
There was dampness on my wall and I had you come out and waterproof with sealant. Everyone was very professional. 
Diane M. of Rochester, NY
Wednesday, July 17th
I had you put in some carbon fiber bands in my basement because the warranty is transferable. You were referred by a local realtor. I feel the owner is very customer oriented!
James C. of Rochester, NY
Total testimonials : 410
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