from customers I've helped!
"Everything is first rate. From the beginning inspection performed by Rick P., to the carbon fiber bands..."
Tom W. of Angola, NY
I contracted Frank's Basement Systems to repair teh rear wall of my house. The work is still ongoing but I felt the need to inform you that I couldn't be more happier in the fact that I chose Frank's to do the job. Everything is first rate. From the beginning inspection performed by Rick P., to the carbon fiber bands installation by Craig and the now ongoing painting by Mike. I couldn't be more pleased.
Rick could have soaked me by seeling me work I didn't need. My basement rear wall was cracking and the floor had many new cracks. I thought I had a drainage problem causing pressure to crack my basement floor and I thought I would need part of the floor ripped up to replace new drain pipes. Rick assured me this was not the case and I had no water problem. My only problem was a rear wall starting to bow. This was confirmed by a structural engineer. Thank you Rick for being an honest man and not causing me to spend all of my retirement money on this basement.
Craig came to prep the wall and to install carbon fiber bands per the drawings made up by the engineer. From the moment he arrived until he was finished on the second day, he was focused on his job. He would work steadily until lunch and after lunch he was right back on the job. At the end of the day, he would clean up and you would never know anyone was working down there. Excellent worker.
Mike showed up on the third day to put some sealing paint on the wall. Another great worker. He prepped the entire wall for painting and worked steadily until lunch and then right back to the task at hand. He knew the town inspector hadn't been in yet, so he left the carbon fiber bands unpainted so the inspector could see them. Don't know if this was necessary, but there is no sense in giving the inspector something to question. Mike will paint the bands after inspection. Provided the inspector even shows up.
To sum it all up, Frank's Basement Systems is a first rate organization. The office staff was always cheerful and helpful when I called. The crew in the field, Rick, Craig adn Mike are all top notch. If I had a company, these are the type of people I would hire. They have an excellent work ethic, which is something that is sorely lacking in many organizations.
Contratulations to Frank for running such a top notch organization.
"You replaced my sump pump basin and foundational repairs to my garage and basement. I had an excellent ..."
Michael H. of Hamburg, NY
You replaced my sump pump basin and foundational repairs to my garage and basement. I had an excellent salesman who explained everything that needed to be done and had a foundation specialist come to review.
Excellent work and excellent staff. We will not have to worry about leaks in our basement and garage walls!
"He was on time, performed the work admirably and left the place cleaner than he found it. I would recommend..."
David P. of Lake View, NY
Just wanted to send a quick note regarding the work and performance provided today by Peter. He was on time, performed the work admirably and left the place cleaner than he found it. I would recommend him to anyone. Thank you and congrats on a fine employee.
Lake View, NY
"If you ever need a reference from a satisfied customer, please do not hesitate to call me."
Rick P. of East Amherst, NY
Thank you for your patience. I also want to thank you for the great job replacing our foundation wall and water proofing.
If you ever need a reference from a satisfied customer, please do not hesitate to call me.
East Amherst, NY
"Your sales man, Kurt Treiber did a fine job! Thanks for a complete good experience!"
Thomas L. of Grand Island, NY
I had an egress window installed. Your sales man, Kurt Treiber did a fine job! Thanks for a complete good experience!
Grand Island, NY
Frank DiMaria from Frank's Basement Systems
Hometown: Tonawanda, NY
Frank DiMaria is the owner of Frank's Basement Systems. He is a lifetime resident of the Town of Tonawanda who wouldn't dream of living anywhere else.
Frank started his entrepreneurial work before he graduated High School. He began as a small landscaping company and after 28 years in business grew his company to over 150 employees.
"Spending my entire career working in and around homes and commercial buildings, it became clear that a huge part of making the structure safe and dry began in the basement and foundation. My company uses the best products and strives for excellence in customer service. We get the job done so it won't become an issue in the future. I always say, 'I personally guarantee your satisfaction,' and I mean it."
Frank has a wife and three wonderful children. He thanks God for them every day. He also thanks his employees for a job well done - every day.