Mike C.

Frank's Basement Systems

Title: Design Specialist

Hometown: Williamsville, NY

Mike C. from Frank's Basement Systems

Mike has over 15 years of experience in working with contractors in the home improvement industry. With this involvement, he is familiar with making a positive impact on homeowners. He is a “Certified Waterproofing Specialist” who prides himself on designing solutions for the most complex problems.

Frank’s Basement Systems saw what an asset Mike would be to the company and brought him on board. Mike brings a focused, intelligent approach to each job he is involved with and is a true professional. He is a trusted member of Frank’s Basement Systems and upholds the high standards of the company.

Frank’s Basement Systems is part of a group of more than 350 of the best contractors in the world that have exclusive access to patented products and comprehensive training. Our mission is to provide customers with positive solutions to everyday problems and improve the lives of everyone who gets involved with us.

In his free time, Mike likes to golf, fish, and spend as much time outdoors as possible.

Customer Reviews
About Me
  • By Jeanne D.
    Eden, NY

    Customer Review

    By Jeanne D.
    Eden, NY

  • By Mary G.
    Lancaster, NY

    "Loved! Loved! Your employees!!! From the guys at the on-site job to Mike, the on-site Supervisor, I felt well taken care of and..."

    Customer Review

    By Mary G.
    Lancaster, NY

    Loved! Loved! Your employees!!! From the guys at the on-site job to Mike, the on-site Supervisor, I felt well taken care of and respected! And Steve, the job foreman, checked in everyday and I was extremely satisfied with his help and response to any concerns I had! It's difficult for a woman alone to feel safe and not taken advantage of with workers and an expensive job! I'm a very "happy camper"! I've already recommended Frank's to friends and actually stood up while getting a pedicure telling all the women that you're a great, fair, honest company! Keep up the great work!!!

  • By Patricia
    West Seneca, NY

    "Michael Ciocca and his crews were very informative on what was going on with the work. Jeremy Schubauer and Jeremy Mouser were..."

    Customer Review

    By Patricia
    West Seneca, NY

    Michael Ciocca and his crews were very informative on what was going on with the work. Jeremy Schubauer and Jeremy Mouser were always keeping me up on what was going on and had cleaned up the best they could for this time of year.

  • By John R.
    Buffalo, NY

    "Truly courteous, professional and efficient from sales to office to installation."

    Customer Review

    By John R.
    Buffalo, NY

    Truly courteous, professional and efficient from sales to office to installation.

  • By Peter L.
    Williamsville, NY

    "The wall is fixed.......I feel at ease."

    Customer Review

    By Peter L.
    Williamsville, NY

    The wall is fixed.......I feel at ease.

  • By Deb G.
    Amherst, NY

    "Crew members were very polite and respectful."

    Customer Review

    By Deb G.
    Amherst, NY

    Crew members were very polite and respectful.

  • By Jim M.
    Buffalo, NY

    Customer Review

    By Jim M.
    Buffalo, NY

  • By Phil S.
    Amherst, NY

    Customer Review

    By Phil S.
    Amherst, NY

  • By Julie P.
    Snyder, NY

    "I didn't actually have work done by your company. However, I did want to show my appreciation for the amount of time Michael..."

    Customer Review

    By Julie P.
    Snyder, NY

    I didn't actually have work done by your company. However, I did want to show my appreciation for the amount of time Michael Ciocca spent with us during a recent estimate he provided. When I called to ask for an estimate for damp foundation walls, your call representative said it was doubtful that this was a project for your company, citing it was likely masonry related. However, when I expressed concern that we were worried about what caused the dampness, she said she would still have someone come out to verify and ease our concern. Michael Ciocca likely knew arriving at our house that it wouldn't be a job for Franks's but he never gave any indication it mattered either way. He was timely, courteous and informative. He took the time to look at the walls, confirmed what your call rep stated and gave us ideas of how to pursue on our own. We were very pleased and appreciative of the time he took knowing we weren't signing a contract with you. This is truly wonderful customer service. Though we hope we won't need your service in the future, we can guarantee that should we decide on any future basement or backyard drainage work, we will most definitely call you! Thanks again for your time.

  • By Carol P.
    Amherst, NY

    Customer Review

    By Carol P.
    Amherst, NY

Testimonials
from customers I've helped!
  • "Our installation crew was the best anybody could ask for. They worked the entire time." Read Full Testimonial

    Jimmy and Lindsey R. of Hamburg, NY

    Customer Testimonial

              The installation of the drain tile in our basement was great. I already referred you to a friend. Our installation crew was the best anybody could ask for. They worked the entire time. They were here and were very detailed. They were AMAZING!
    Jimmy and Lindsey R.
    Hamburg, NY
  • "I give them a 10." Read Full Testimonial

    Lorraine A. of Hamburg, NY

    Customer Testimonial

              The 3 guys who came to do the work for me were polite, acccomodating, willing to answer all of my questions which were quite a few. I give them a 10.
    Lorraine A.
    Hamburg, NY
  • "I am writing this letter to tell you want a great experience I had when Mike Ciocca came to my house to..." Read Full Testimonial

    Chris S. of East Aurora, NY

    Customer Testimonial

              I am writing this letter to tell you want a great experience I had when Mike Ciocca came to my house to estimate remediation of my crawl spaces. He was professional, nice, knowledgeable and straight forward. He gave us the estimate and we signed with him immediately. However the story gets better, a week later we received an offer on our house. The inspection of course was not good because of the crawl spaces. The buyer wanted to talk with Mike. It was a Saturday I said I would try to call him, and told the buyer I would have Mike call him. Mike called be back, then called the buyer. A day later the buyer bought our house. Mike thank you again!!! Mike did this on his day off. The work has not been done yet but i am looking forward to meeting more of your excellent people. I would recommend Frank's Basements to anyone.
    Chris S.
    East Aurora, NY
  • "I just wanted to acknowledge Mike Ciocca. He met with us several times regarding our foundation problems. He..." Read Full Testimonial

    Jeff & Wendy J. of Buffalo, NY

    Customer Testimonial

              I just wanted to acknowledge Mike Ciocca. He met with us several times regarding our foundation problems. He is very knowledgable and thorough. As we were new to this whole process, his experience and patience were very helpful. We would recommend him and he is a valuable asset to your company.
    Jeff & Wendy J.
    Buffalo, NY
  • "Craig did a great job! Very happy with his work!" Read Full Testimonial

    Ken A. of West Seneca, NY

    Customer Testimonial

              Craig did a great job! Very happy with his work!
    Ken A.
    West Seneca, NY
  • "Very happy with work & crew !" Read Full Testimonial

    Terry F. of West Seneca, NY

    Customer Testimonial

              Very happy with work & crew !
    Terry F.
    West Seneca, NY
  • "I just want to say how wonderful your crew was… they were professional, got the work done and..." Read Full Testimonial

    Mary N. of Cheektowaga, NY

    Customer Testimonial

              Good afternoon, I recently had some sump pump work done at my house on May 12, 2017, and I just want to say how wonderful your crew was… they were professional, got the work done and complete… even my neighbors could not believe how quiet and clean they were… my yard looks great and everything is working beautifully!!! Its my second time having work completed by Frank’s and honestly very impressed both times… I am very interested in a once a year check up/maintenance check up .. if your company does this!!! Again thank you soooooo much, your crew is awesome J
    Mary N.
    Cheektowaga, NY
  • "The crew did a great job and were very professional!" Read Full Testimonial

    Larry S. of Buffalo, NY

    Customer Testimonial

              The crew did a great job and were very professional!
    Larry S.
    Buffalo, NY
  • "To Frank's Basement Systems, I would like to thank Mike C. for all your help. Jason, John, Joshua, Pan and..." Read Full Testimonial

    Sophia O. of Buffalo, NY

    Customer Testimonial

              To Frank's Basement Systems, I would like to thank Mike C. for all your help. Jason, John, Joshua, Pan and Anthony all did a great job in my basement. I am very pleased. They did a wonderful job. Thank you! Sophia O. Winspear Ave.
    Sophia O.
    Buffalo, NY
  • "In this day and age I realize that good help is hard to find, but lucky for you at Franks you have and..." Read Full Testimonial

    Eric T. of Buffalo, NY

    Customer Testimonial

              Dear Kathy and employees of Frank's: I have used Franks for a few different services over the past few years, and have always been very satisfied. This past week I needed some work done on an existing pipe from a previous job. When I pulled in the driveway the technician (Brian) was just finishing up the work. As I approached him he greeted me with a smile and an almost muddy handshake. He was eager to explain the situation and what he had done as a solution. It was just what I had in mind as well. At the end of the job he rang the bell to let me know he was leaving some extra pipe in case of an emergency, he also stated if anything seemed to go wrong in the future he would be happy to come back and take care of it. I was very happy with everything and just wanted to let someone know this young man was very professional and thought someone needed to know, as if they didn't already! These are the reasons I continue to use such companies as yours because you emphasize on professionalism. In this day and age I realize that good help is hard to find, but lucky for you at Franks you have and outstanding staff such as Brian. Thank you to everyone bottom to top that make you such a successful company. Keep up the good work, and I will continue to recommend you to anyone in need of your outstanding service.
    Eric T.
    Buffalo, NY

Case Studies I've worked on:

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Before and after photos from jobs I've worked on:
  • Basement Waterproofing in Alden, NY
    Before
    Basement Waterproofing in Alden, NY
    After

    Basement Waterproofing in Alden, NY

    This Alden home had a wet basement for many years. A new WaterGuard system will ensure water never collects in the basement ever again!

  • Wall Repair in Buffalo, NY
    Before
    Wall Repair in Buffalo, NY
    After

    Wall Repair in Buffalo, NY

    After a car struch this home, it seemed like things would never be the same. After the team at Frank's Basement Systems replaced the broken wall and window, the basement was better than ever!

  • Basement Waterproofing in Grand Island, NY
    Before
    Basement Waterproofing in Grand Island, NY
    After

    Basement Waterproofing in Grand Island, NY

    This Grand Island home had a small river flowing from the wall to the existing sump pump. The pump was replaced with a more reliable SuperSump pump and UltraSump battery back up pump. A full basement waterproofing system including WaterGuard interior drainage, BrightWall wall panels, and a SaniDry Sedona dehumidifier was installed to permanently protect against water.

  • Crawl Space Encapsulation in Lockport, NY
    Before
    Crawl Space Encapsulation in Lockport, NY
    After

    Crawl Space Encapsulation in Lockport, NY

    This 1857 home had a musty crawl space that needed to be encapsulated and kept dry. A one day installation of a CleanSpace encapsulation system will keep this Lockport crawl space clean and dry for years to come! 

our service area

We serve the following areas

Our Locations:

Frank's Basement Systems
2080 Military Rd
Tonawanda, NY 14150
1-716-402-4832
Frank's Basement Systems service area
Service Area
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