Customer Reviews
About Me
  • By Gerald M.
    Orchard Park, NY

    "Very hard working. No messing around.everyone knew there job.following Monday Brian hooked up utilities and checked.Very..."

    Customer Review

    By Gerald M.
    Orchard Park, NY

    Very hard working. No messing around.everyone knew there job.following Monday Brian hooked up utilities and checked.Very courteous.

  • By Tim D.
    Lancaster, NY

    "All members of installation team were polite and hardworking. Very professional service and cleanup. could not ask for better job"

    Customer Review

    By Tim D.
    Lancaster, NY

    All members of installation team were polite and hardworking. Very professional service and cleanup. could not ask for better job

  • By Greg N.
    Lancaster, NY

    Customer Review

    By Greg N.
    Lancaster, NY

  • By Brian &.
    Depew, NY

    Customer Review

    By Brian &.
    Depew, NY

  • By Kevin C.
    Buffalo, NY

    "Couldn't be happier! We want it to rain so we can see it in action."

    Customer Review

    By Kevin C.
    Buffalo, NY

    Couldn't be happier! We want it to rain so we can see it in action.

  • By Allen L.
    West Seneca, NY

    "Great Work!"

    Customer Review

    By Allen L.
    West Seneca, NY

    Great Work!

  • By Noreen Z.
    Cheektowaga, NY

    "I used your company before and I feel like I could trust your personal. The price was right! Thank-You."

    Customer Review

    By Noreen Z.
    Cheektowaga, NY

    I used your company before and I feel like I could trust your personal. The price was right! Thank-You.

  • By Sue C.
    Cheektowaga, NY

    "I thought the whole process from the sales man that came to my house to the installers was very professional and respectful. I..."

    Customer Review

    By Sue C.
    Cheektowaga, NY

    I thought the whole process from the sales man that came to my house to the installers was very professional and respectful. I was extremely impressed with the installers.They were quiet and worked diligently. They even swept the street in front of my house. Mostly they very respectful. Frank's has a goldmine with that crew!

  • By Aaron S.
    Amherst, NY

    "I recommend this company. AAA+++ They are the best."

    Customer Review

    By Aaron S.
    Amherst, NY

    I recommend this company. AAA+++ They are the best.

  • By Howard L.
    TONAWANDA, NY

    "The work crew was a great bunch of guys."

    Customer Review

    By Howard L.
    TONAWANDA, NY

    The work crew was a great bunch of guys.

Testimonials
from customers I've helped!
  • "Customer Maureen called- "Extremely happy with entire crew & work done at her property!"" Read Full Testimonial

    Maureen P. of North Collins, NY

    Customer Testimonial

              Customer Maureen called- "Extremely happy with entire crew & work done at her property!"
    Maureen P.
    North Collins, NY
  • "I booked with your company because of his honesty & knowledge....I would like to thank the amazing team..." Read Full Testimonial

    Phyllis Z. of Hamburg, NY

    Customer Testimonial

              Frank, I'm letting you know the level of service I recently received from members of your company. Your specialist Rick came to discuss a drainage problem at (my home) in Hamburg & I booked with your company because of his honesty & knowledge. On May 17th a team arrived to begin drain tile around my garage at which time I was told I needed a bottom section of the interior of my garage repaired. I would like to thank the amazing team of Scott, Mike, Forest, Rich, Mick & Jeramy. The love of their job & respect for your company was evident in their professionalism & ethics. They explained everything they did & whey some things needed to be done. I would highly recommend this team to everyone. You are fortunate to have them as part of your company. Sincerely, Phyllis Zagarrigo Hamburg, NY
    Phyllis Z.
    Hamburg, NY
  • "Yesterday, Dec. 6th, you sent an associate out to our home to repair a crack in our foundation. I can sum up..." Read Full Testimonial

    John S. of Hamburg, NY

    Customer Testimonial

              Yesterday, Dec. 6th, you sent an associate out to our home to repair a crack in our foundation. I can sum up the experience in a couple of sentences, one to you and one to him. You need to hire 10 more associates like Peter; he was thorough, knowledgeable, helpful, and very professional. And Peter, thank you again, for a wonderful job.
    John S.
    Hamburg, NY
  • "Customer called to let us know how happy she was with Craig & his work. She said he was punctual &..." Read Full Testimonial

    Kathleen M. of East Aurora, NY

    Customer Testimonial

              Customer called to let us know how happy she was with Craig & his work. She said he was punctual & did a great job!
    Kathleen M.
    East Aurora, NY
  • "They were friendly, clean, efficient, very knowledgeable, and did a great job." Read Full Testimonial

    Donald & Denise F. of East Aurora, NY

    Customer Testimonial

              Just a quick note to let you know how pleased I was with the crew that you sent to reroute my sump pump. They were friendly, clean, efficient, very knowledgeable, and did a great job. The yard was left looking better than when they started to dig. They explained everything they were doing and were patient answering my questions. A big thank you for a job well done!
    Donald & Denise F.
    East Aurora, NY
  • "Very happy with crew & work done, everything went smoothly & they all did a great job!" Read Full Testimonial

    Mike N. of Elma, NY

    Customer Testimonial

              customer Mike left detailed message- " Very happy with crew & work done, everything went smoothly & they all did a great job!" Including Frank Dimaria himself & Rick P.
    Mike N.
    Elma, NY
  • "What a great job Craig did!" Read Full Testimonial

    Michelle & Paul K. of Lancaster, NY

    Customer Testimonial

              Customer Paul called to let us know "What a great job Craig did!"
    Michelle & Paul K.
    Lancaster, NY
  • "The customer from Wyndmoor Court, Depew 14043 called and said that the crew was absolutely amazing and did a..." Read Full Testimonial

    Mike S. of Depew, NY

    Customer Testimonial

              The customer from Wyndmoor Court, Depew 14043 called and said that the crew was absolutely amazing and did a wonderful job, and that they were neat, clean and personable. She also mentioned that she is a neat freak, and she did not have to pick up anything afterwards. The crew did exterior drainage here.
    Mike S.
    Depew, NY
  • "I was impressed with the professionalism of the crew" Read Full Testimonial

    Cindy K. of Depew, NY

    Customer Testimonial

              I had drainage installed by Frank's and I was impressed with the professionalism of the crew. They answered my many questions, explained what they were going to do and cleaned my property before they left. I would recommend them to friends and family.
    Cindy K.
    Depew, NY
  • "...your company will continue to be successful and be around for many more years to come. Thank you for a job..." Read Full Testimonial

    Susan K. of Buffalo, NY

    Customer Testimonial

              The serviceman, Craig, completed work in my basement on May 17, 2017. I just wanted to take a minute and let you know how much I appreciated his professionalism and courtesy. The experience started early that morning when Craig called to let me know he was on his way. During the day, he explained what he was doing, why he was doing the work that way, and an expected completion time. He asked me if I had any questions, and, of course, I did; and he fully answered my questions. He cleaned up everything when he was finished. If even half of your workforce is near as good as he is, your company will continue to be successful and be around for many more years to come. Thank you for a job well done. Susan K.
    Susan K.
    Buffalo, NY

Rick Pilarski from Frank's Basement Systems

Title: Foundation & Drainage Specialist

Hometown: Cheektowaga, NY

Rick Pilarski from Frank's Basement Systems

Rick Pilarski has over 25 years’ experience in sales and customer service. After getting to know Frank DiMaria and seeing his commitment to customer service and his employees, Rick began working with Frank to learn more about his organization. It soon became apparent that this
company had a backbone of training and support that he hadn’t seen before, so he left his previous position, changed industries completely, and set out on a journey at Frank’s.
Rick began his career at Frank’s Basement Systems learning the business with hands on, on-site inspections and a tremendous amount of formal foundation and waterproofing training from Basement Systems in Connecticut. Through the years, Rick has upheld the standards of Frank’s
Basement Systems and after his intense training in waterproofing and foundation repair, has been
honored with the title of “Certified Waterproofing and Foundation Specialist”. Today Rick is one of
Frank’s most tenured sales men.

Frank’s Basement Systems is the exclusive regional dealer for Basement Systems International, which has more than 250 of the best waterproofing and foundation specialists in multiple countries.

Rick looks forward to meeting his clients to help with their drainage, waterproofing, or foundation problems, enabling his clients to enjoy their home with confidence. In his free time, Rick enjoys playing golf, working out, and spending time with his twin boys; Hunter and Caleb.

our service area

We serve the following areas

Our Locations:

Frank's Basement Systems
90 Pearce Avenue
Tonawanda, NY 14150
1-716-402-4832