Job review from in Amherst, NY 14226 on 07/18/18

Overall Rating:

4.4  out of 5
Our Overall Service

Frank from sales was upfront and honest. Crew on the job was very efficient and did a good job

Call Representative

Limited interactions, they seemed fine.

Sales Process

Very honest and let me know issues. Biggest things I look for is experience and experience. Frank Nati seemed very knowledgeable and up front in his assessment

Our Installation Crew

Very efficient and overall good guys. I know the work is back breaking at times, so to have a good attitude throughout towards the customer is great. Only issues I saw were minor details that most wouldn't notice or care about, but I am meticulous at times about. Nothing that make or break my assessment of the crew.

The Cleanup Process

Good job. Wouldn't say pristine, but definitely a satisfactory level which met expectations.

What made you choose our company:

Approach, knowledge, and comfort level. Honestly, you weren't the cheapest, but you were on par with others and Frank seemed to be more honest in telling me the issues as opposed to others that said "it could be" he came right out and said from his experiences there are bigger issues underneath the surface and I respect that.

our service area

We serve the following areas

Our Locations:

Franks Basement Systems
2080 Military Rd
Tonawanda, NY 14150
1-716-402-4832


Franks Basement Systems
100 Allens Creek Rd #208
Rochester, NY 14618
1-585-632-4656
Frank's Basement Systems service area
Service Area
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