Job review from in Collins, NY 14034 on 05/11/22

Overall Rating:

5  out of 5
Our Overall Service
Call Representative

There was some confusion over the job start date which was dealt with and a monetary discount was made to compensate us for the error (which we very much appreciated)!

Sales Process
Our Installation Crew

The crew chief was amazing! He was thorough in every aspect of the project! He looked over our basement numerous times to be certain that nothing had been overlooked (found one missing attachment piece and promptly placed it on the panel)! He never hesitated to stop to answer my questions no matter how obvious it may have seemed to him! Even after the tools and materials had all been put away, he didn’t hesitate to ask for something back when he found a final thing to adjust!!! I was extremely impressed with him and his interactions with his crew and me!

The Cleanup Process

Very thorough, despite my constant comments that it was ‘good enough’!

What made you choose our company:

The fantastic initial presentation, the price of the extensive work we felt was required to solve our total problem, and the excellent warranty!

our service area

We serve the following areas

Our Locations:

Franks Basement Systems
2080 Military Rd
Tonawanda, NY 14150

Franks Basement Systems
100 Allens Creek Rd #208
Rochester, NY 14618
Frank's Basement Systems service area
Service Area
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