Job review from in Kenmore, NY 14217 on 06/26/14

Overall Rating:

5  out of 5

I can't say enough good things about this experience. These days it is sometimes difficult to find companies who truly value their customers and are extremely competent. I will be recommending you to everyone I know. Thank you.

Our Overall Service
Working with your company was truly one of the greatest dealings I have had with a business ever. From start to finish it was easy and pleasant. Your entire staff is very competent, capable and customer-service oriented.
Call Representative
Our Office Staff
Every single person that I spoke with was extremely nice and helpful AND competent.
Sales Process
Ray Smith was spectacular. He really went above and beyond to determine what I needed to have done. I didn't understand the specs on what the village was telling me was needed to sell my home and he went to the village to get specific details for me. He even gave my kids stickers when he was at my house for the estimate! He did a dye test to check for a bubbler (which I didn't know if we had or not). No other company would test without me hiring them first.
Our Installation Crew
Very professional and did a great job.
The Cleanup Process

What made you choose our company:

You offer a free estimate and I have seen your advertisements.

Frank's Basement Systems service area
Service Area
Free Quote