Job review from in Buffalo, NY 14219 on 05/07/25

Overall Rating:

5  out of 5
Our Overall Service
We had 20’ of rotted sill plate and rim joist replaced in our crawl space and insulation installed, 2 leaks repaired in our foundation and, a new sump and pump installed. We are very happy with Frank’s and highly recommend! We were booked for mid-June and the job was behind on April 30 and completed May 1.
Call Representative
Great. I booked my appointment and received a call to remind me a couple days before.
Sales Process
Joe Johnson was very knowledgeable and explained the scope of the work and what we could expect. The best part was that there was no pressure to sign the contract.
Our Installation Crew
I can’t say enough great things about our crew. Brian, Baley, Dale, and Jake you guys are the best!! Throughout the process we were informed of what was going on and they answered any questions we had and never acted as if we were bothering them. I would highly recommend them!
The Cleanup Process
The crew did a great job!!

What type of work did you have done:

Crawl Space Repair

What made you choose our company:

I had heard from friends and family members that they were happy with work your company had done and overall experience. Frank’s was the first company I called and you were able to repair my entire project.

Frank's Basement Systems service area
Service Area
Free Quote