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Job review from in Penfield, NY 14526 on 02/03/26

Overall Rating:

5  out of 5
Our Overall Service
Amazing customer service, fair pricing, excellent service work
Call Representative
Great!
Sales Process
John Camp was prompt, gave me a call en route, took his time to listen and provide options. Great experience
Our Installation Crew
Erik Arneth was the best. On time, explained process before and after. Basement was cleaner after he was done! Very nice - took a minute to show my curious son the old sump pump which meant the world to a curious kid. Great job thanks to Erik.
The Cleanup Process
Seriously amazing.

What type of work did you have done:

Sump Pump

What made you choose our company:

10/10 - Frank’s did some waterproofing year ago for us. So glad they are still doing work in Rochester and planning to expand the Rochester work. Price was very fair AND they take the time to explain the options. Rarely do you get great sales and Service - but John Camp and Erik Arneth were truly dynamic. You will be my first call when I need similar services in the future.

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