Job review from in Ransomville, NY 14131 on 10/08/26

Overall Rating:

4.4  out of 5
Our Overall Service
Happy with the installation. Scheduling and communication could be better.
Call Representative
Everyone I've talked to on the phone has been wonderful.
Sales Process
Initial calls and meetings with sales rep were great, but once the contract was signed the rep no longer answered my emails or phone calls.
Our Installation Crew
Crew was amazing, helpful and understanding. Mike and everyone involved did a great job and I'd gladly have them do work for us again.
The Cleanup Process
The basement looks cleaner than when the crew arrived.

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

The quality of the products used and the passion of the sales rep.

Frank's Basement Systems service area
Service Area
Free Quote