Job review from in Clarence Ctr , NY 14032 on 04/19/15

Overall Rating:

5  out of 5

I was very impressed from start to finish and would definitely recommend your company. I work in the banking industry and used the customer service experience I had with Your company as an example of the correct way to deal with clients.

Our Overall Service

Everyone I dealt with seemed to love the company and their job. Quality customer service is disappearing in every industry but your companies customer service was outstanding. I applaud your efforts

Call Representative
Outstanding. I contacted you via email and received a call within five minutes of completing the email requesting a quote . The individual on the phone was professional, courteous And upbeat. The fact that she loved what she did came through over the phone. Even though it was a telephone conversation you could tell she was smiling on the other end of the phone.
Our Office Staff
The process from start to finish was excellent.
Sales Process
Mike Palmieri was upbeat, positive and proud of the companies abilities and accomplishments. Outstanding.
Our Installation Crew
This experience was also outstanding. You could tell that they were experts at what they do and loved doing it. They arrived right on time and we're happy to show me everything they were doing and we're proud of their work and company
The Cleanup Process

What made you choose our company:

You came highly recommended by a previous client, Jennifer mills.

our service area

We serve the following areas

Our Locations:

Franks Basement Systems
2080 Military Rd
Tonawanda, NY 14150

Franks Basement Systems
100 Allens Creek Rd #208
Rochester, NY 14618
Frank's Basement Systems service area
Service Area
Free Quote