Testimonials for Frank's Basement Systems

Frank's is a regular fixture in our neighborhood. His reputation and guarantee on his work is the main reason we used him. I had an outstanding salesman and repairman. Thanks

On December 5th, 2016, Craig P. came to (our home) to repair a crack in the basement wall. He arrived on time and carefully explained the repair process. leaving the basement spotless. Craig also has a very pleasant personality and is very courteous. He also praises his own employer, Frank. Thanks to Craig we now have a dry basement. P.S. Craig is definitely an asset to your company.

Left message on machine in regards to Bryan R. & Craig P. said "pricing was fair overall & the guys did a quality job!"

Dear Frank, Any company can only be as good as the team of people diagnosing the problem, managing the operations, and performing the work. Over the years, everyone I have met or spoken to from the Frank's team has been knowledgeable, friendly, and provided first-class service. Thank you very much for sending the "A-TEAM" of Javier, Victor, James, Antoine, Eli, and Backus to improve our home in February of this year. What a great crew! They are a very hard workng group who did a great job on our basement drain tile. In addition, each of the men were courteous and respectful. Thank you for a high quality finished product and wonderful experience! Until we film another commercial together, I'll brag about your high quality every chance I get.

Randy is an asset to our company. Very happy with Randy-he's a great Leader

customer called to let us know he was "very happy with the crew & work done!"

Very happy with Craig & his work!

Yes, it is true I called to say how good the crew was.  Way back in October Frank Nati said that many people had been with the company for quite a while, and I can see why. They are treated well, and they all seem to do good work and relate very well to customers. Scott kept me well informed, and he and the guys answered questions, even if they were trivial.    They were conscientious about keeping the area tidy (even with all the mud).   I would definitely recommend Frank’s to friends and neighbors who needed this type of work. Cheers, Mike

Very happy with Chuck & Shirley!

Both techs were excellent! A+!

Dear Mangement of Frank's Basements, After a recent experience with your company, I feel compelled to write about my perceptions of your business. I was truly not looking forward to the experience of having our crawl space "enveloped." What a disruption to my life and routine were my exact thoughts! How wrong can one person be? Your work crew arrived at my home exactly as promised. The forman Leo introduced himself and briefly outlined the planned activity for the day and the week...stating it would most likely take about 9 days to complete. From the first to the last day, every man who worked at the house was incredibly quiet, polite, and thoughtful. On day one when they crawled into our crawlspace, a most unpleasant place, I thought "here comes the grumbling." Never a word was heard...never! No loud voices, nio swearing, no vulgarity...nothing but polite conversation in a quiet voice. At each day's end, the clean up was so thorough you would not have even known workmen were there. I actually began to look forward to having them come in, that's how pleasant they were. They treated me and my husband, as well as our home with the utmost respect and regard. Thank you for this pleasant experience. It is not often a company maintains a workforce such as this. Leo and his crew were exceptional, what a joy to have thme do the work.  

I hired you to do some repair work on some cracks in my basement walls. I was very pleased with the workmanship and price.

I checked your reputation and was happy with what people are saying and your experience and length of service. You came out and replaced my sump pump. I was satisfied with a job well done.

You repaired and sealed eight basement wall cracks, replaced existing crack and sump pump with triple safe super sump. Everyone was excellent. I hired you because of your reputation and the way you conducted business from the first call. One week after the installation our town had over 5" of rain in about a four hour period and we had no water in the basement. Three weeks later over 3" of rain overnight and still no water - GREAT JOB!

You repaired five cracks in my basement area. I attempted to contact a company that did previous cracks (that are now leaking!) and found Frank's. I'll use you for any future problems - absolutely! The foreman I spoke to about the job was VERY GOOD about following up on scheduling our basement work.   P.S. - We've had rain since the leaks were fixed and our basement is DRY!