Testimonials for Frank's Basement Systems

"Craig did an excellent job, he was clean & personal"

Today I had a service call for a crack in my basement wall. The technician was Craig P. and he did a great job for us. He was friendly, neat and professional. He explained the process and answered all our questions. I will call Frank's again in the future based on this experience.

The crew was amazing, courteous, clean, informative, and energetic !

Thank you for your help scheduling a service visit for our basement and the odor problem coming from drains.  Brian came to our home today and was incredibly knowledgeable and patient.  He took the time to walk me through the source of the smell and how the entire system works.  He helped to resolve the problem and we are left incredibly happy with our Frank's experience.  Thank you for this incredible service.

The crew and salesman were all very nice and knowledgeable. They answered all our questions and were polite and courteous. Everything was cleaned up after the work was completed. The job was completed close to the expected time and so far, all looks good.

Frank answered my call and came over. He explained the situation and told us exactly what was needed. I heard of you through another company. The cleanup was very satisfactory. Thank you for a job well done.

Your installation crew was over-the-top. The young man who came out, as well as your office personnel,  was professional, respectful and skilled! 

I can't say enough about the excellent service I received from the workers of Frank's. They were prompt, courteous, respectful and seemed extremely knowledgeable about the job at hand. The property was left in pristine condition and no one was as hardworking as this crew. When they left, they felt like family. Seriously! Highly recommended!

On August 29 I had a crack in my cellar wall repaired. Besides having it done well I also had a very kind, well mannered, respectful and very competent young man working. He explained every aspect of the repair, answered any questions and showed me the finished work before he cleaned up. I couldn't of cleaned up better. This young man and your employee's name is David Starr. His last name fits him well. These are the kind of employees that make a business what it is. In the future I plan to use mr plumber too. Have some leaky faucets that need to be fixed. And some major work that did not work nor protect me from the last sewerage back up. That's another story.

Very happy with Bryan & his work! Bryan was kind & diligent!

The crew was great, polite & funny! Their work was amazing

I am a neat freak, and did not have to pick up anything after the crew did exterior drainage here.

When I went on the website, it provided guidance on what to question. Your staff was professional and considerate and represented your company very well.

I wish to thank you and your crews for the outstanding experience we had with your company in resolving the recent issues with our house. From Mike who came to assess the nature of the situation and assure us this was a do-able project and gave us instantaneous confidence in your companny, to the structural engineer you recommended, to Craig who did some initial work on a wall fault; to Scott and his crew and to everyone you sent to our house we were impressed with the professionalism, courtesy and concern that we were shown. Our house and property was treated with care and respect and the repairs have allowed us to breathe easier at night knowing that we have a guarantee that you stand behind your work. It is no wonder that we see your trucks and signs around our neighborhoods in this area of homes which have similar problems to ours. Please commend all the people I mentioned above and anyone else associated with the job.

I saws your vehicles in the neighborhood and hired you becuase of your company was very professional. I would hire you again. Nice job.