Testimonials for Frank's Basement Systems

Jamie is great. He is informative & nice to talk with. I recommend this company for all basement needs!!!

Your company looked good.You fixed a leak in the cellar floor I would hire you again, the crew was very professional.

I found you on the internet, there weren't many companies who do this. Your company was very professional and friendly. You may use me as a reference.

We saw you advertised and hired you to waterproof our basement and fix the drainage issue. We hired you because of your experience, the size fo your organization and the price.  You were very professional. We believe we made the right choice utilizing your company for this work.

I am from out of the area but you took care of the foundation at my home in Orchard Park. A friend of mine knows you guys. The job was well done. Thanks 

I hired you to do our backyard drainage and had to say, your cleanup was better than expected. I plan to use you for all our plumbing needs. I also recently used you for my hot water tank issue as well.

Overall work was clean, everyone was professional and outstanding work.

The men who came to waterproof my basement were very enjoyable and polite. Missed them when they were finished.

"Craig did an excellent job, he was clean & personal"

Today I had a service call for a crack in my basement wall. The technician was Craig P. and he did a great job for us. He was friendly, neat and professional. He explained the process and answered all our questions. I will call Frank's again in the future based on this experience.

The crew was amazing, courteous, clean, informative, and energetic !

Thank you for your help scheduling a service visit for our basement and the odor problem coming from drains.  Brian came to our home today and was incredibly knowledgeable and patient.  He took the time to walk me through the source of the smell and how the entire system works.  He helped to resolve the problem and we are left incredibly happy with our Frank's experience.  Thank you for this incredible service.

The crew and salesman were all very nice and knowledgeable. They answered all our questions and were polite and courteous. Everything was cleaned up after the work was completed. The job was completed close to the expected time and so far, all looks good.

Frank answered my call and came over. He explained the situation and told us exactly what was needed. I heard of you through another company. The cleanup was very satisfactory. Thank you for a job well done.

Your installation crew was over-the-top. The young man who came out, as well as your office personnel,  was professional, respectful and skilled!