Testimonials for Frank's Basement Systems

Hi,   In May of 2023 my husband and I used Frank’s Basements to install drain tile in our basement. They did an incredible job.   All workers were knowledgeable and courteous. They were extremely diligent in cleaning up and made sure we were informed on what they were doing.   They also were great in following up with us after the job was complete.   I would highly recommend them to anyone.   Sincerely,   Mary Ellen Owczarzak

I heard you guys on the radio and had some drainage line for my gutters installed. Great job. "Would you hire us again?" Sure would.

I was very impressed and could not have been happier with the service provided by all the guys who came out to my house to install a new drain pipe and sump pump.   thank you.

Customer called to let us know how happy she was with Craig & his work. She said he was punctual & did a great job!

Just a quick note to let you know how pleased I was with the crew that you sent to reroute my sump pump. They were friendly, clean, efficient, very knowledgeable, and did a great job. The yard was left looking better than when they started to dig. They explained everything they were doing and were patient answering my questions. A big thank you for a job well done!

 I am writing this letter to tell you want a great experience I had when Mike Ciocca came to my house to estimate remediation of my crawl spaces.  He was professional, nice, knowledgeable and straight forward.  He gave us the estimate and we signed with him immediately. However the story gets better, a week later we received an offer on our house.  The inspection of course was not good because of the crawl spaces.  The buyer wanted to talk with Mike.  It was a Saturday I said I would try to call him, and told the buyer I would have Mike call him.  Mike called be back, then called the buyer.  A day later the buyer bought our house.  Mike thank you again!!! Mike did this on his day off.  The work has not been done yet but i am looking forward to meeting more of your excellent people. I would recommend Frank's Basements to anyone.

Craig was very professional and we are very happy with the work that was done!

We just had some work completed at our house by Victor and his crew, I would just like to say how happy we were with them. They did an awesome job!! Victor explained every step they did, they cleaned up every day, they all were very friendly and courteous. I would definitely refer them and Frank's to anyone!!!

You installed a Waterguard system and a new sump pump for me. Mike Haley did an excellent job showing me what they were going to do. Your company had a true knowledge of my problem and knew how to correct it.  Foreman Tom, Ed, and Jeremy were extremely professional, neat and clean (the boys did an excellent job of keeping the basement clean). You guys are just an excellent company to do business with.

Your crew were very professional, cleaned up every day, and the work was excellent. I was very impressed from start to finish - had similar estimate but your professionalism of your company steered us to choose Frank's. We made the right choice.

The entire crew was outstanding! Hard working & nice. Five stars for Javi!

Everyone has been professional and timely with all communication. 

You installed IBeams for structural support on my basement walls. I hired you because the work you did for us was specialized and we couldn't find any other company to take care of us. Everything was done in one day - that was great! Your staff was very helpful and courteous.

Customer called and said he was very happy with the job & the crew did a great job!

I was impressed with Bryan R. He cared and gave attention to detail. I can already see the difference in how my sump pump is operating! So, So Happy!