Testimonials for Frank's Basement Systems

I have used Franks before in the past however this project was an almost 200-year-old barn foundation reconstruction. It is not something they have done in the past but did not stop the dedicated team at Franks. It was outside the realm what they usually do, so the Production Manager Tom and site manager Dan came out and did an initial assessment. They took their time and were very through after multiple visits and very thorough assessment of the project including bringing an architect in to insure their plans were sufficient and my barn would be stable enough and properly supported. They sent the crews out. The foreman Randy's and Jason's crews did amazing work. They went above and beyond the original plans while keeping the project on budget. They added character and craftsmanship and were able to keep the original corner stone that was set in place almost 200 years ago. Randy and his crew were quick on their feet and overcame obstacles that would normally have caused delays and overages in a budget (example they ran out of water but were able bail it out of the creek to keep the job going). They got the job done and finish it in under the estimated time frame. I had other company's bid for this job and while some may have been comparable with Franks price, I highly doubt I would have received the professionalism, courtesy and care Franks gave me. I always recommended Franks prior but now having first had experience with multiple people in the company I can honestly say everyone has a great attitude and level of professionalism. From the laborers throwing bricks on Randy's crew to Tom and Dan in production right down to Sherry in billing. I could not have asked for a better experience. It is clear everyone at Franks takes pride in their work. Sincerely, Andrew

I wanted to take a minute and say thank you. I have used Franks before in the past however this project was an almost 200-year-old barn foundation reconstruction. It is not something you have done in the past but did not stop the dedicated team at Franks. Because it was outside the realm  Production Manager Tom and site manager Dan came out and did an initial assessment. They took their time and were very through after multiple visits considerations and planning they had a very thorough assessment of the project  They sent the crews out.  The foreman Randy's crew  and Jason's crew he had working with him did amazing work. They went above and beyond the original plans and maintained the project on budget.  They added character and craftsmanship and were able to keep the original corner stone that was set in place almost 200 years ago.  Randy and his crew were quick on their feet and overcame obstacles that would normally have caused delays (example they ran out of water but were able bail it out of the creek to keep the job going). They got the job done and finish it in under the estimated time frame.   I had other company's bid for this job and while some may have been comparable with Franks price, I highly doubt I would have received the professionalism, courtesy and care Franks gave me.  I always recommended Franks prior but now having first hand experience with multiple people in the company I can honestly say everyone has a great attitude and level of professionalism. From the laborers throwing bricks on Randy’s crew to Tom and Dan in production right down to Sherry in billing. I could not have asked for a better experience. It is clear everyone at Franks takes pride in their work.    

Installed steel Beams to stop wall bowing.  I was very pleased with the work that you did for me.

I heard of you through a neighbor and hired you because the price was right. I would hire you again.

You repaired and stabilized my wall.  Frank, your drainage professional explained everything in detail.

I was thrilled with the crew, they have been outstanding and they pay attention to detail. When Lou dropped off teh equipment and I thought there was going to be a mess because there was snow on the ground, but he shoveled and cleaned the area and would never know the was equipment dropped off.

Anthony and crew did great work!

Jamie is great. He is informative & nice to talk with. I recommend this company for all basement needs!!!

I am from out of the area but you took care of the foundation at my home in Orchard Park. A friend of mine knows you guys. The job was well done. Thanks 

When I went on the website, it provided guidance on what to question. Your staff was professional and considerate and represented your company very well.

I hired you to repair my foundation. I'm a previous customer and I hire you because of your service responsiveness and quality of work. 

Frank, Thank you for your patience. I also want to thank you for the great job replacing our foundation wall and water proofing. If you ever need a reference from a satisfied customer, please do not hesitate to call me. Thanks again, Rick

Randy is an asset to our company. Very happy with Randy-he's a great Leader

Very happy with the entire crew and very glad the project was completed ahead of schedule!

Customer Paul called to let us know "What a great job Craig did!"